How to Improve Lab Management

Negotiating Win/Win

Lab managers need to make a wide range of decisions on many different topics. Some of these decisions will need to be negotiated with staff, customers, and vendors. To build strong, long-term relationships, both sides will need to seek to understa...

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Course content

    • Introduction
    • Negotiation
    • Negotiating Skills
    • Negotiation Phases
    • Adversarial Tactics
    • Examples
    • Summary
    • Quiz