How to Improve Lab Operations

Metrics and Productivity

Building effective metrics enables better setting of goals and targets, and more clear understanding of performance against those targets. Having metrics that are balanced and reinforce one another enables the lab to improve the work processes, de...

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Course content

    • Introduction
    • Productivity
    • The Importance of Metrics
    • People Metrics
    • Lab Operation Metrics
    • Safety, Quality, Sales and Business Metrics
    • Learning From Metrics
    • Summary
    • Quiz