Creating an Environment of Success

Many people think that an organization’s culture and work environment are fixed. However, lab managers can have significant impact on creating a more positive culture, and a work environment that can enable success, both for the lab and for the people. Developing an environment for success requires attention to the details that affect the staff, like listening, caring, and learning.

Learning Outcomes:

• Recognize ways to develop a positive work culture for the lab focused on emotional safety, shared vulnerability, and purpose,
• Implement active listening as a key leadership tool,
• Clarify the value of developing independence and ownership in the lab staff,
• Utilize staff development to improve the lab,
• Explain the benefits of being customer focused to the lab.

Many people think that an organization’s culture and work environment are fixed. However, lab managers can have significant impact on creating a more positive culture, and a work environment that can enable success, both for the lab and for the pe...