How to Be a Better Lab Leader

Conflict Management and Resolution

Conflict resolution is a very important skill for lab managers to have because conflict resolution can be difficult and frustrating. Finding the facts and following a data-driven conflict resolution process are behaviors the lab manager can demons...

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Course content

    • Introduction
    • Common Causes of Conflict
    • Conflict Management
    • Leadership Behaviors to Improve Conflict Resolution
    • Techniques to Improve Conflict Resolution
    • Summary
    • Quiz